European Commission

European Commission


1. Information about the procurement

ICT Solution: Voice Recognition and Response

Air Traffic Control the Netherlands (Luchtverkeersleiding Nederland – LVNL) aims to emulate the tasks of pilots for the training of air traffic controllers in the Basic, Tower and AAA simulators. A voice recognition and response system can improve efficiency and effectiveness in training air traffic controllers. This will have a reduction in costs of staff, while enhancing functionalities required to achieve fidelity and flexibility in complex training scenarios. Given the demand of air traffic controllers (in a context of 120 starts and landings per hour, 2 per minute) a more efficient training process will have an impact in the provision of ATC services.

Expected outcome:

  • Make it possible for (student) controllers to train anytime they want, to achieve planning and logistics flexibility.
  • Provide an easy interface to start and stop an exercise and start/stop the voice recognition system, for ease of use and high responsiveness.
  • Obtain a voice recognition model that understands up to 97% or more of the commands/instructions that are made, for high accuracy and interpretation.
  • Implement a voice recognition system that is able to run an exercise as good as a pseudo pilot would do it, so the student controllers can reach their learning goals, which could be measured in high effectiveness and efficiency.

Key technologies:

  • Artificial Intelligence
  • Machine learning


Procurer:  Luchtverkeersleiding Nederland / LVNL (Air Traffic Control The Netherlands)

Type of innovation procurement:  Public Procurement of Innovative solutions (PPI)

Timeframe:  December 2020

Budget invested by the procurer: € 1’500,000.-

2. Type of assistance provided by eafip

To the specific tender: assistance in the preparation of a market consultation, the procurement strategy and  tender documents.

To the general procurement of the organisation: best practices for innovation procurement.

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